FAQ 2018-01-03T13:16:04+00:00

Frequently Asked Questions

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PRODUCT FAQ

Our premium preserved flowers can last 1-3 years, and their longevity depends on where the flowers are kept. It is best to store them in a dry and cool environment, avoiding direct sunlight and water.

As time passes, the flowers may start to fade in colour. However, the flowers will not wither and petals will not fall.

There is virtually no maintenance required for our preserved flowers! It is best to store them in a dry and cool environment, avoiding direct sunlight and water. If dust collects on the flowers, simply use a hair dryer to blow the dust away from a distance using light mode. If there is condensation in the glass cover, remove it and keep the flowers in an air-conditioned room overnight.

Self collection can be done at our office during weekdays, 11am-6pm. Please inform us of the approx. time you will be dropping by so that we can ensure someone is in the office to pass the item to you.

You can self collect or have your items delivered within 2 working days upon purchase. Drop us a text if you require your item urgently.

Yes we do! You can drop by Oxley Bizhub 2, #10-25 between 10am-5pm to view our wide range of collection.

Yep, customisation is possible and we charge a flat customisation fee of $30. The price of materials will then be added accordingly.
Here are some of the information we require in order to assist you in your customisation request better.

1. Budget including delivery
2. Date you require the item
3. Colour theme of arrangement
4. Any specific type of flower to be used

OTHER FAQ

We believe every member in society is deserving of love and attention. Through our flower movement, we take on a social responsibility to support local marginalised communities through random acts of kindness that can have a significant impact on our beneficiaries.

Having participated in various charitable activities, we have witnessed how flowers can improve the emotional health and well-being of underserved individuals in healthcare facilities. Since then, we have devised a simple yet sustainable supply model to repurpose used flowers and plant a smile on as many recipients as possible each month.

Through BloomBack’s various touch-points and partners, patrons will be able to contribute effortlessly yet meaningfully.

Our monetisation plans include taking a 10% cut from our florist partners per flower order. The proceeds will be contributed towards running BloomBack Academy, to provide scholarships to train marginalized individuals in skills such as floristry, sales, and personal development. The proceeds are also used for repurposing flowers for beneficiaries such as Daughters of Tomorrow and Saint Andrew’s Community Hospital.

As our movement involves sending floral bouquets to those in marginalised communities, we welcome volunteers who will be able to contribute by delivering them. Apart from assisting in delivery, there are of course many other ways to contribute to BloomBack’s cause. If you are keen to lend a helping hand, please fill up the contact sheet and let us know how you would like to chip in. We will be in touch with you as soon as we can.

The term “social enterprise” refers to a business which seeks to create social impact through its trading activities.