Exciting Growth Journey

BloomBack unique business model is supported by 3 core pillars, products and services, training academy and technology. We aim to be a dominant player in the flower and gift space that creates technology breakthrough to enable a fun, hassle-free and personalised shopping experience with many big-hearted vendors to choose from.

As a young and dynamic company, BloomBack is the place for you to grow and develop your career. Our values are a genuine representation of our company culture. Not only do they shape the way we do business, but they also guide us towards our future.

If you feel you are the right person for the job, please send an email to hr@bloomback.org including the following:

Resume (including amongst other things, basic contact information about yourself);

  • A clear picture of yourself;
  • Portfolio of past work; and
  • A short 100-200 write-up of why you feel you are the right person for the job work location is based in Singapore, in the Ubi area

If you are shortlisted, you will be invited to an interview. Only shortlisted applicants will be contacted.

 

Customer Service Representative

Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Communicating with customers through various channels.
  • Serves customers promptly by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Prompt communication and teamwork to support customer enquiries and changes

Requirements

  • Must be Singaporean or PR
  • Excellent communication skills and teamwork
  • Good command of English
  • Able to communicate in Mandarin
  • Work from home
  • Work 6 days a week (weekdays and half days on weekends)

 

Operations Executive

Responsibilities

  • Fulfil incoming orders by preparing and packaging items
  • Manage inventory and stocks
  • Conduct daily stock out and weekly stock count
  • Manage production schedule and procurement
  • Track shipment arrival
  • Assist with workshops/events preparations
  • Carry out project management and ensure completion

Applicants must fulfil the following requirements:

  • Must be Singaporean or PR
  • Excellent and prompt communication skills and teamwork
  • Show empathy especially when working with beneficiaries
  • Multitasker with good planning and organising skills
  • Humble to learn and willing to do ground work
  • Resourceful problem solver
  • Ability to speak Mandarin is a plus

 

Graphic Designer

As a designer in our creative and marketing team, you will work closely with the founder to ensure consistency in brand aesthetics across all online and offline channels. You will be an integral part of visualizing and creating graphics that will inspire and capture the attention of our target audience.

Responsibilities

  • Conceptualize visuals based on requirements
  • Manage social media visuals, assist to plan IG posts and design IG stories
  • Support all marketing visuals including EDMs, website banners, advertising creatives, and ensure design meets brand expectations
  • Product styling and photography

Applicants must fulfil the following requirements:

  • A degree or diploma in graphic design, visual communications, or equivalent, with a strong portfolio and style
  • Proficient in Adobe Illustrator and Photoshop, Premier Pro, some knowledge in After Effects
  • A great eye for colour, style, and trends
  • An affinity for typography, illustrations, patterns, designs and materials
  • A keen eye for details and aesthetics
  • A thinking and solutions-driven design ethic
  • Detail oriented and conscientious, pro-active, able to show initiative and ideas
  • Be a team player that is communicative, responsive, teachable and willing to learn
  • Highly committed and have a proactive, ‘can-do’ attitude
  • Able to work independently, efficient, fast, responsible, trustworthy and able to meet timelines
  • Comfortable in a fast-paced entrepreneurial environment, with a genuine interest in being part of making a difference
  • Singaporeans and PR applicants only

 

Content Marketer

As a content marketer in our marketing team, you will actively participate in overseeing content creation for various distribution approaches, inclusive of social media, websites, blogs, events, videos, and email campaigns. We are looking for someone who will be able to plan, create, and share valuable content that will inspire, as well as to attract and convert prospects into customers, and customers into repeat buyers.

Responsibilities

  • Orchestrate digital content strategies across all online platforms.
  • Drive traffic and engagement that translates to sales and brand promotion.
  • Measure the results of marketing activity to inform future marketing campaigns.
  • Know which platform different kinds of content are best suited to.
  • Design and implement creative marketing strategies to disseminate content.

Applicants must fulfil the following requirements:

  • Singaporeans or PRs only
  • A degree or diploma in marketing, communications, or related field.
  • Minimum 1 year of relevant working experience
  • Passionate about online community building and story telling
  • Proficiency with Google Analytics.
  • SEO knowledge (good to have)
  • Excellent written and verbal communication
  • Be a team player that is communicative, responsive, teachable and willing to learn
  • Self starter who is able to work independently, efficient, fast, responsible, trustworthy and able to meet timelines
  • Comfortable in a fast-paced entrepreneurial environment, with a genuine interest in being part of making a difference

Drop us an email at happiness@bloomback.org to apply.