Ans: We strongly recommend to keep to the 7 characters limit to prevent the letterings from being longer than the tassel which leads to the Charm looking off balance. However, we can provide an extension of maximum 1 character on a case by case basis depending on the *peak season. Reach out to us via Whatsapp here or email us at happiness@bloomback.org to enquire about your order 😊 

*Peak season = November to December, February, and May

With Valentine's Day approaching, we have a special wrapping ribbon that you can upgrade your gift with for a more luxurious look to complete your gift!

Yes we do! You can check them out at here and pick from our selection to complete your gift 😊

You may find cheaper options in the market but what we are offering here is really a PEACE OF MIND promise knowing that you are getting the BEST products and services from us.

That is why we are willing to offer MONEYBACK Guarantee because we are confident in what we are providing to help you express the most important feelings when you gift - Love.

Our flowers typically last up to a year without any wilting and can last much longer if displayed under good conditions. However the colour of the roses are expected to fade with time. We recommend displaying your dome in a cool, dry area, away from direct sunlight for the best and longest lasting results.

We offer same day delivery in Singapore for orders made by 2pm that day (for weekdays).

Standard Delivery

• Flat fee of $10* (Free for orders $150 and above)
• 10am-6pm
• 4-9pm (Weekdays only)

* This fee may be changed during peak seasons such as Valentine’s Day and Mother’s Day due to increased fees by our logistics partners

Express Delivery

2 hour express

(a fee of $10 is applicable on top of the standard delivery fee)

* We are closed on certain Public Holidays (These dates will be blocked out in the calendar during check out)

** Delivery slots will be adjusted during peak seasons during Mother’s Day and Valentine’s Day

You can opt between the below 2 during check out in case the recipient is not around:
    1. Leave at front door/reception
If the recipient cannot be reached, the order will be left at the door/reception/entrance of the address stated. 

     2. Contact recipient for redelivery
If there is no one available or if the location does not permit collection of the gift on their behalf, the order will be returned to our office. In such a situation, we will contact you to pick up the item on another date. If a redelivery is required, there will be a fee of $10.